333da Privacy Policy

Information You Provide Directly

When you register an account, use the 333da platform, or contact our support team, you may provide us with the following categories of personal data:

• Identity information: full name, date of birth, and national identity card (NID) number or passport number where required for KYC verification.
• Contact information: mobile phone number and, where provided, an email address.
• Financial information: payment method details (such as your bKash or Nagad mobile wallet number) used for deposits and withdrawals. 333da does not store full payment credentials — payment processing is handled by the relevant payment provider.
• Account credentials: username and encrypted password hash. Passwords are never stored in plain text.
• Support communications: the content of any messages you send to 333da customer support, including the nature of your query and any supporting documentation you voluntarily provide.

Information Collected Automatically

When you access the 333da platform, certain technical data is collected automatically by our systems to ensure platform security, performance, and integrity:

• Device and connection data: IP address, device type, operating system, browser type and version, and approximate geolocation derived from IP address.
• Session and behavioural data: pages visited, features used, games played, session duration, and navigation patterns within the platform.
• Transaction logs: timestamps, amounts, payment methods, and outcomes of all deposit and withdrawal transactions on your account.

Information from Third-Party Sources

333da may receive personal data about you from the following third-party sources in the course of operating the platform:

• Identity verification providers: third-party KYC and age-verification services engaged by 333da to confirm the identity and eligibility of players.
• Payment providers: transaction confirmation and verification data received from bKash, Nagad, Rocket, Upay, and other payment partners.
• Fraud and risk screening services: data from third-party screening services used to detect and prevent fraudulent activity, money laundering, and other financial crime on the platform.

Permitted Uses of Your Data

• Account creation and management: to register your account, verify your identity and age, and maintain your player profile on the 333da platform.
• Transaction processing: to process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods.
• Legal and compliance obligations: to fulfil KYC, anti-money laundering (AML), and responsible gaming obligations, including age verification, player due diligence, and the monitoring of player activity for indicators of problem gambling.
• Platform security and fraud prevention: to detect, investigate, and prevent fraudulent transactions, account takeovers, bonus abuse, and other prohibited conduct as set out in the 333da Terms & Conditions.
• Customer support: to respond to your queries, resolve disputes, and improve the quality of our player support service.
• Platform improvement and analytics: to analyse aggregated, anonymised usage data in order to improve the features, performance, and content of the 333da platform. Individual player data is not used for profiling or targeted advertising.

Applicable Legal Bases

• Contractual necessity: processing required to perform the contract between you and 333da — including account registration, game play, deposit and withdrawal processing, and the provision of customer support.
• Legal obligation: processing required to comply with applicable legal obligations, including KYC identity verification, AML checks, age verification, and mandatory reporting requirements.
• Legitimate interests: processing necessary for the legitimate interests of 333da, including platform security, fraud detection, prevention of bonus abuse, and the improvement of platform performance — where those interests are not overridden by your rights and interests.
• Consent: where 333da requests your explicit consent for a specific processing activity (such as sending you promotional communications about 333da offers), that consent forms the legal basis. You may withdraw consent at any time by contacting 333da support.

Permitted Disclosure of Personal Data

333da may share your personal data with the following categories of third party, strictly on a need-to-know basis and only to the extent necessary for the relevant purpose:

• Payment service providers: bKash, Nagad, Rocket, Upay, and other payment partners receive only the transaction data necessary to process your deposits and withdrawals.
• Identity and KYC verification providers: third-party services engaged to verify your identity and age as required for compliance purposes.
• Technology and infrastructure providers: cloud hosting, platform software, and analytics service providers who process data on 333da's behalf under contractual data processing agreements that require them to maintain the same level of data security as 333da.
• Law enforcement and regulatory authorities: where 333da is required by applicable law or court order to disclose personal data to a government body, law enforcement agency, or regulatory authority, 333da will comply with that legal obligation. Where permitted by law, 333da will notify you of such a disclosure.

Summary of Your Data Rights

• Right of access: you have the right to request a copy of the personal data that 333da holds about you, together with information about how it is being used.
• Right to rectification: you have the right to request correction of any inaccurate or incomplete personal data that 333da holds about you.
• Right to erasure: subject to applicable legal retention obligations, you have the right to request deletion of your personal data upon closing your 333da account.
• Right to restriction of processing: in certain circumstances, you have the right to request that 333da restrict the processing of your personal data — for example, while a dispute about the accuracy of your data is being resolved.
• Right to object: where 333da processes your personal data on the basis of legitimate interests, you have the right to object to that processing. 333da will cease the processing unless it can demonstrate compelling legitimate grounds that override your interests.

Types of Cookies Used

333da uses the following categories of cookies on its platform:

• Essential cookies: strictly necessary for the platform to function. These cookies manage your login session, maintain your account security, and enable core platform features such as the cashier and game loading. These cannot be disabled without breaking core platform functionality.
• Analytics cookies: used to collect anonymised data about how players navigate and use the 333da platform. This data helps 333da understand which features are most used, identify performance issues, and improve the overall player experience. The data collected by analytics cookies cannot be used to identify any individual player.
• Preference cookies: used to remember your platform settings and preferences (such as language preference) to provide a more consistent player experience across sessions.